What is the function of our technical project team of technicians, IT
specialists and engineers ?
In spite of the growing success of standardised products, running a call center
still requires a specific know-how as regards systems integration with a view
to finding a global solution which satisfies the needs and requirements of the
users. A technical project team of technicians, IT specialists and engineers,
which ensures the follow-up of the technical project, is responsible for the
design, installation, use and maintenance of the applications which are
essential for the operation of the call center.